Legal & Compliance

1. Who We Are

Dawn Construction LLC ("Dawn Construction," "we," "us," or "our") is a home renovation contractor registered in the State of Washington. Our principal place of business is 401 Olympia Ave, Renton, WA. We can be reached at [email protected] or (206) 672-1711.

2. Information We Collect

We collect the following categories of personal information from Washington residents:

• Contact identifiers: name, mailing address, email address, telephone number.
• Property information: home address and description of renovation project.
• Financial information: credit application data and payment method details processed through our financing partner.
• Communications: records of emails, texts, and call logs between you and our team.
• Usage data: IP address, browser type, and pages visited on this website, collected via first-party analytics only.

We do not knowingly collect sensitive data as defined under RCW 19.390.010(23), including precise geolocation, health data, or financial account numbers, except where strictly necessary to process a financing application.

3. How We Use Your Information

• To schedule and perform home renovation services.
• To process financing applications and arrange payment.
• To communicate project updates, estimates, and invoices.
• To comply with Washington contractor licensing and insurance requirements.
• To improve our website and service offerings through aggregated, de-identified analytics.

We process your data only on the lawful bases of contract performance, legal obligation, and our legitimate business interests. We do not use your data for targeted advertising or sell your personal information to third parties.

4. Your Rights Under the Washington Privacy Act (RCW 19.390)

Washington residents have the right to:

• Access the personal data we hold about you.
• Correct inaccurate personal data.
• Delete your personal data, subject to legal retention requirements.
• Obtain a portable copy of your data in a machine-readable format.
• Opt out of targeted advertising (we do not engage in targeted advertising).
• Appeal our decision if we decline your request.

To exercise any right, submit a written request to [email protected]. We will respond within 45 days as required by law. We will not discriminate against you for exercising your privacy rights.

5. Data Retention

We retain customer records for seven (7) years following project completion in compliance with Washington's contractor lien laws (RCW 60.04) and general business recordkeeping requirements. Financial records related to financing agreements are retained for the duration of the loan plus seven years.

6. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. In the event of a data breach affecting your personal information, we will notify you in accordance with Washington's breach notification law (RCW 19.255.010).

7. Contact

Privacy questions: [email protected] · (206) 672-1711 · 401 Olympia Ave, Renton, WA

1. Agreement to Terms

By accessing this website or engaging Dawn Construction LLC for services, you agree to be bound by these Terms of Service and all applicable Washington State laws, including but not limited to the Washington Consumer Protection Act (RCW 19.86) and the Contractor Registration Act (RCW 18.27).

2. Services

Dawn Construction provides residential home renovation services throughout Washington State. All work is performed pursuant to a written contract signed by both parties. No work begins without a signed contract.

3. Estimates and Pricing

All written estimates are valid for thirty (30) days from the date of issue. Estimates are not contracts. Prices may change if the scope of work changes after the estimate is issued. Any scope changes will be documented in a written change order signed by both parties before additional work proceeds.

4. Payment Terms

Payment schedules are defined in each individual project contract. Dawn Construction does not accept full payment in advance. Customers financing through our in-house program are governed by the separate financing agreement. Washington's lien law (RCW 60.04) entitles suppliers and subcontractors to file liens on your property if they are not paid. We provide all required lien disclosure notices as required by RCW 60.04.230.

5. Warranty

Dawn Construction provides a one (1) year workmanship warranty on all completed projects. Manufacturer warranties on materials and products are passed through to the customer. Washington's implied warranty of habitability and fitness for a particular purpose applies to all residential construction work as provided under RCW 64.50 (Washington's construction defect statute). The notice and opportunity to cure provisions of RCW 64.50.020 apply before any legal action may be initiated.

6. Limitation of Liability

To the extent permitted by Washington law, Dawn Construction's liability is limited to the contract price of the project. We are not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability for personal injury, property damage, or claims arising from fraud or willful misconduct.

7. Governing Law and Venue

These Terms are governed by the laws of the State of Washington. Any dispute not resolved through our dispute resolution process shall be submitted to the courts of King County, Washington, and you consent to personal jurisdiction therein.

1. Our Commitment

Dawn Construction is committed to resolving disputes fairly and efficiently. We follow the dispute resolution framework established under Washington's construction defect statute (RCW 64.50) and the Washington Consumer Protection Act (RCW 19.86).

2. Notice and Opportunity to Cure (RCW 64.50.020)

Before initiating any legal proceeding related to a construction defect, a customer must provide Dawn Construction with written notice describing the alleged defect in reasonable detail. We have forty-five (45) days to respond with one of the following: (a) a written offer to repair the defect at no charge; (b) a written offer to settle by monetary payment; (c) a written offer to provide a combination of repair and monetary payment; or (d) a written statement that we dispute the claim.

Please send notices to: [email protected] or 401 Olympia Ave, Renton, WA.

3. Internal Resolution — Step 1

Contact our customer service team at (206) 672-1711 or [email protected]. We will assign a project manager to review the concern within three (3) business days and schedule an on-site inspection if appropriate.

4. Mediation — Step 2

If internal resolution fails, either party may request non-binding mediation through a mutually agreed Washington State mediator or through the Washington Arbitration and Mediation Center (WAMC). Costs of mediation are shared equally.

5. Arbitration — Step 3

If mediation does not resolve the dispute, claims may be submitted to binding arbitration under the rules of the American Arbitration Association (AAA) or JAMS. Arbitration shall take place in King County, Washington. This arbitration clause does not apply to claims that qualify for Washington State small claims court (claims under $10,000).

6. Washington Consumer Protection Act

Nothing in this policy limits your rights under the Washington Consumer Protection Act (RCW 19.86), including your right to file a complaint with the Washington State Attorney General's Consumer Protection Division or to pursue a private cause of action for unfair or deceptive trade practices.

7. Washington State Resources

• WA Attorney General Consumer Protection: 1-800-551-4636 · atg.wa.gov
• WA Dept of Labor & Industries (contractor complaints): 1-800-647-0982 · lni.wa.gov
• WA State Licensing: access.wa.gov

Washington State Contractor Registration (RCW 18.27)

Dawn Construction LLC is registered as a general contractor with the Washington State Department of Labor & Industries as required by RCW 18.27.020. Registration requires proof of general liability insurance and a contractor bond on file with the State of Washington.

Insurance Requirements (RCW 18.27.050)

Per RCW 18.27.050, all registered Washington contractors must maintain: (a) general liability insurance of at least $200,000 per occurrence / $600,000 aggregate; and (b) a surety bond of at least $12,000. Dawn Construction maintains coverage in excess of statutory minimums. Certificates of insurance are available upon request.

Specialty Trade Endorsements

Dawn Construction holds or works under licensed specialty trade contractors for the following scopes where Washington State requires a specialty license:

• Electrical work — performed by licensed WA electrical contractors (RCW 19.28)
• Plumbing — performed by licensed WA plumbers (RCW 18.106)
• HVAC — performed by licensed WA HVAC contractors

Verify Our License

You may verify our contractor registration at any time through the Washington State Department of Labor & Industries online portal at lni.wa.gov/verify-contractor or by calling 1-800-647-0982.

Lien Disclosure (RCW 60.04.230)

Washington law requires us to provide every residential customer with a lien disclosure notice prior to beginning work. This notice informs you that suppliers, subcontractors, and others who provide labor and materials on your project may have lien rights under RCW 60.04 if they are not paid. Dawn Construction provides this notice in writing with every project contract.

1. Equal Employment Opportunity

Dawn Construction LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, marital status, veteran status, or any other characteristic protected under the Washington Law Against Discrimination (WLAD, RCW 49.60) or applicable federal law.

2. Salary Transparency (RCW 49.58.110)

In compliance with Washington's Equal Pay and Opportunities Act (RCW 49.58), all job postings include or will provide upon request: the wage scale or salary range for the position, a general description of benefits, and any other compensation offered. Applicants may request this information for any posted position by contacting [email protected].

3. Application Data and Privacy

Personal information submitted through job applications is used solely for recruitment and hiring purposes. We retain application data for two (2) years following the close of a job posting, in compliance with Washington recordkeeping guidance. Application data is not shared with third parties for marketing purposes.

Applicants have the right to request access to, correction of, or deletion of their application data under the Washington Privacy Act (RCW 19.390). Send requests to [email protected].

4. Background Checks

Conditional offers of employment may be subject to a background check conducted in compliance with the Washington Fair Chance Act (RCW 49.94) and the federal Fair Credit Reporting Act (FCRA). Criminal history inquiries are conducted only after a conditional offer of employment has been extended. Applicants will receive required pre-adverse and adverse action notices if a background check influences a hiring decision.

5. Workers' Compensation

All Dawn Construction employees are covered by Washington State workers' compensation through the Washington State Department of Labor & Industries as required by RCW 51. Independent contractors engaged on projects are responsible for their own coverage.

6. Accommodation

Applicants requiring a reasonable accommodation during the application or interview process should contact [email protected]. Accommodations are provided in compliance with the Americans with Disabilities Act (ADA) and WLAD (RCW 49.60).

7. Anti-Retaliation

Dawn Construction strictly prohibits retaliation against any applicant or employee who, in good faith, reports a concern, files a complaint, or participates in an investigation related to employment law compliance. Retaliation is a violation of WLAD and Washington's whistleblower protection statutes (RCW 49.60.210).

1. Scope

This section supplements our Customer Privacy Policy and applies to California residents whose personal information is collected by Dawn Construction LLC, including California residents who submit job applications through our website or by other means.

2. Categories of Personal Information Collected from Job Applicants

For California residents applying for employment, we collect:

• Identifiers: name, address, email, phone number.
• Professional or employment-related information: work history, resume, references.
• Education information: degree, certifications, training records.
• Background check information: criminal records (only post-conditional-offer, as permitted).

3. Purpose of Collection

Application data is used solely to evaluate candidates for open positions, conduct background screenings, and maintain required employment records. We do not sell or share applicant personal information with third parties for commercial purposes.

4. Your California Privacy Rights (CCPA / CPRA)

California residents have the right to:

• Know what personal information we collect, use, disclose, and sell.
• Delete personal information we hold, subject to legal exceptions.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information (we do not sell personal information).
• Limit use of sensitive personal information.
• Non-discrimination for exercising any CCPA right.

5. How to Submit a CCPA Request

Submit a verifiable consumer request by:

• Email: [email protected] (subject line: "CCPA Request")
• Phone: (206) 672-1711
• Mail: 401 Olympia Ave, Renton, WA — Attn: Privacy

We will verify your identity before processing the request and respond within forty-five (45) days. We may extend the response period by an additional forty-five (45) days when reasonably necessary.

6. Authorized Agents

California residents may designate an authorized agent to submit a CCPA request on their behalf. The agent must provide written authorization signed by the consumer, and we may require the consumer to verify their identity directly with us.

7. Contact

CCPA inquiries: [email protected] · (206) 672-1711 · 401 Olympia Ave, Renton, WA